ABOUT THIS BLOG:

ABOUT THIS BLOG: Much like myself, this site has worn down with many of its features no longer functioning. If you have questions (or answers), feel free to contact me: @WillTinkhamfictionist (Facebook) or @willtink (Twitter). Thanks!

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From Minnesota's Iron Range to Hollywood's Golden Age, Ike Savich discovers America—one Packard at a time. THE PACKARD SALESMAN

About Me

Will Tinkham has published eleven novels. THE PACKARD SALESMAN follows THE TEDDY & BARA SHOW, IF I LIE IN A COMBAT ZONE, FALLING DOWN UMBRELLA MAN, THE MIRACLES, THE CARY GRANT SANATORIUM AND PLAYHOUSE, THE GREAT AMERICAN SCRAPBOOK, THE ADVENTURES OF HANK FENN, BONUS MAN, NO HAPPIER STATE, and ALICE AND HER GRAND BELL. He lives and writes in Minneapolis, MN. His short fiction has been published on three continents and he long ago attended Bread Loaf on a scholarship. An actor of little renown, his credits do include the Guthrie Theater and Theatre in the Round. @WillTinkhamfictionist on Facebook, @willtink on Twitter, instagram.com/willtink

Thursday, May 19, 2016

On the phone with Amazon Customer Service


A week ago I noticed that the page count was off on my last book, THE ADVENTURES OF HANK FENN—listed as 235 pages, actually 268. No big deal. And correctable, according to the immediate reply I got from my email to Amazon's customer service. Today I noticed it had yet to be corrected and pressed the 'Call Me' button on their feedback page. I explained my situation to the associate who called me back. I was asked for my email and billing addresses.

So, what is the name of the device?” she says.

It's not a device, it's a book.” I say and am put on hold. A while later another associate gets on the line, asks for the same addresses and the the name of the book. I comply.

So, when did you purchase the book?” she says.

I didn't purchase the book, I wrote it,” I say and am put on hold.
 A while later an associate from Author Central gets on the line.

So, Will,” he says, “I understand one of your books is listed incorrectly at 200 and some dollars?”

It'll be 3 or 4 days before the situation can be corrected.

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