COMING SOON!!!

COMING SOON!!! The Cary Grant Sanatorium and Playhouse - A disgraced Hollywood starlet, Donna Darling, and two-time German Army deserter, Séamus von Funck, meet in 1942 at an idyllic Ohio home for unwed mothers—or a Nazi abortion slaughterhouse, depending on whom you talk to. Their love endures despite the efforts of a power-hungry congressman, an overzealous religious tabloid, and Donna's Hollywood past. (Psst, it includes Cary Grant.) They prevail despite Séamus being a suspected Nazi spy and America's first prisoner of the second World War—and also the first to escape.

Thursday, May 19, 2016

On the phone with Amazon Customer Service


A week ago I noticed that the page count was off on my last book, THE ADVENTURES OF HANK FENN—listed as 235 pages, actually 268. No big deal. And correctable, according to the immediate reply I got from my email to Amazon's customer service. Today I noticed it had yet to be corrected and pressed the 'Call Me' button on their feedback page. I explained my situation to the associate who called me back. I was asked for my email and billing addresses.

So, what is the name of the device?” she says.

It's not a device, it's a book.” I say and am put on hold. A while later another associate gets on the line, asks for the same addresses and the the name of the book. I comply.

So, when did you purchase the book?” she says.

I didn't purchase the book, I wrote it,” I say and am put on hold.
 A while later an associate from Author Central gets on the line.

So, Will,” he says, “I understand one of your books is listed incorrectly at 200 and some dollars?”

It'll be 3 or 4 days before the situation can be corrected.

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